Cellebrite - BSoD When Installing or Upgrading Win10 to Version 2004

Written By:
Dave Kelsey
Last Edited:

An old HASP driver can cause Blue Screens in the following cases. The message is:


What failed: aksfridge.sys

Case #1 - When installing Cellebrite on a Windows 10 Version 2004 OS.

Case #2 - When upgrading to Windows 10 Version 2004 (the latest as of May, 2020) when Cellebrite is already installed.

Resolution - The old HASP driver needs to be upgraded before you can proceed. Download and install the updated HASP driver from https://digitalintelligence.com/files/HASPUserSetup.exe before installing Cellebrite or upgrading Windows to version 2004.

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